FAQ
Questions, answered straight.
If something is missing here, WhatsApp us – you will get a person, not a script.
Do the watches really have mechanical movements?
Yes. Every reference is a self-winding automatic – no batteries, no quartz, no shortcuts. Four references are fully skeletonized, and most have an exhibition caseback so you can watch the gear train work.
Where are the watches made?
They are designed in Meizhou, Guangdong, and assembled by partner watch ateliers in China that we work with directly. We are a Chinese watch house and we are not shy about it – see the About page.
How accurate is an automatic watch?
An automatic typically runs within about 15 to 30 seconds a day, and they settle in with wear. If yours is consistently outside two minutes a day, that is a warranty matter – talk to us.
What do the water resistance numbers mean?
3 ATM (30 m) means splash and rain safe – do not swim. 5 ATM (50 m) handles showers and light swimming. 10 ATM (100 m, the GMT) covers swimming and snorkelling. No reference here is a dive watch and none should be worn in a hot shower or sauna.
Which size should I choose?
38-40 mm suits most wrists from about 15 cm upward; 41-42 mm needs roughly 17 cm or more to sit flat. Tell us your wrist measurement on WhatsApp and we will point at one reference – honestly, even if it is the cheapest.
What does the 24-month warranty cover?
Faults in the movement: stopping, large accuracy drift, winding problems. It does not cover wear items – straps, glass scratches – or damage from knocks, magnets, and water on 3 ATM models. Full details on the warranty page.
How do returns work?
30 days from delivery, unworn, with all protective films attached and the full packaging. Start it with your order number by email or WhatsApp. Full policy on the returns page.
How much is shipping and how long does it take?
$19.00 flat, free over $299.00. Orders are dispatched within 1-3 business days and typically arrive in 7-12 business days, tracked. See the shipping page for detail.
How do I pay?
Place an order request and we email a secure payment link for card or PayPal after confirming stock – usually within one working day. Nothing is charged before that, and nothing is stored on this site.
Can I change the strap later?
Yes. All references use standard spring bars in 18-22 mm lug widths, so any watchmaker can swap straps or size a bracelet. If you would like a strap change before dispatch, message us on WhatsApp after ordering.
Still unsure? Give us a shout